State Farm® Insurance Agent Matt Balke

"great people here"

"Matt was able to do a financial review for me and my business as well as get my personal and business insurance policies in place. Finally someone with a great team who is honorable and thorough that can handle everything in house. I simply cannot recommend Matt and his team enough."

"Matt & his team were able to set me up with auto & renters insurance at a fantastic rate! It was a breeze to get set up. Highly recommend for all insurance needs!"

"Custumer service is great Amanda is awesome and all staff their they always help me with all insurance need and always gets it done!"

"The most unprofessional customer service EVER. Amanda was so rude, as I'm trying to talk she would over talk me and then when she didn't want to listen to me she hung up on me. So when their customer service don't wanna listen when you try to talk and they tell you that your bill is behind they as customer service should be letting you know when you talk to them on the phone not just take a payment and say you're good to go and then a month later to say oh you're 2 months behind. So whatever you do do not go with this office. The most disrespectful people ever ......"

"Great service and rates. Charlie’s very professional, courteous and responds in a timely manner."

"Charlie is the best"

"Amanda has been my insurance agent for maybe 2 or 3 years and I have had nothing but great service!"

"Went online last night and got a much better quote on my upcoming auto insurance renewal (previously with progressive which was going to raise my rate due to a motorcycle accident that was not my fault). Jake from this office (yes literally Jake from State Farm 😄) gave me a call today to follow up. I already had it in my mind that I’d switch auto but requested a quote on my newly purchased motorcycle. All I can say is wow! Between the customer service and lower rates on great coverage I am very happy to do business with State Farm from now on. Thanks Jake!"

"I was a customer with this company for about 2-3 years and I must say, I absolutely loved being with this company! This agency did a fantastic job. Very professional. My agent was Charlie Kim. He is the a1, day one, most helpful insurance agent I have ever dealt with. He is honest and up front with everything. He doesn’t sugar coat or beat around the bush about anything. He always had my back, when it came to insurance questions or problems and he always made sure he fixed them. He’s definitely a person who cares for his customers and is truly dedicated to his job! He’s top notch! I miss being with this company for my auto insurance!!!! AKA I hate North Carolina State Farm companies 😂"

"Update! 7/31/2020 In January of this year Matt made contact with me and this situation has been rectified. I just received a call from Charlie and I want to say I appreciate all of the information he provided me with and thank State Farm for making me a happy customer. Thank you Matt for standing by your word. Old review below. I am annoyed, I signed up with statefarm 4 months ago, sending them a list of people I was referring to them since they sent a paper asking for referrals and in return they would send me a giftcard. Well after several calls to the agency and no answers besides "I have to speak with the agent that handles the giftcards." And not actually getting anywhere and noone getting back to me regarding this. I am left dissapointed."

"Went above to assist myself and my daughter. Great policy prices were unbelievably low compared to all other auto insurances along with renters . Appreciate state farm's"

"One of the only insurance agents/companies I have ever called and enjoyed each experience. Immediate responses and everyone is a pleasure to talk to."

"I had a wonderful experience with Marc on the Matt Balke team! He was extremely attentive, thorough, and patient as he walked me through both my auto and renters insurance policy options. Highly recommend this fabulous team!"

"Professional and Courteous. Glad that team is on my side"

"Great service and all around experience!"

"Matt was extremely Kind and Professional, and explained to me more about car insurance than any other agency. Charlie was exceptionally helpful as well."

"Can’t get any better than Matt. He is an individual who is willing to go above and beyond to ensure customer satisfaction! Absolutely love his work ethic and persistence with following up :)"

"Great experience Deanna was absolutely Positively Amazing They made my Totaled Car experience EASY Thank you so much"

"Outstanding professionalism! Positive and responsive customer service that was able to answer all my questions. Effective and efficient! Thank you for being a blessing and not a burden!"

"Prompt, professional service done with kindness and efficiency"

"Always a great experience, it is my first year with my own auto/home insurance and they made it so easy for me. Knowledgeable, helpful employees who value the customers, especially Deanna!"

"Matt and his team are amazing. Very professional and knowledgeable. Saved my family and i alot of money on car and life insurance."

"UPDATE: I would STILL give them a ZERO star- They do not return calls, and Matt, with all due respect never actually takes a call If I could give this group ZERO stars I would. After being a customer with State Farm in 4 states for over 20 years I have never experienced a group more inept and experts in PALTERING. Don't use this office, there are other options- If you want honest, quick reliable service- don't use this office."

"Great people that took over when the previous agent retired with whom I delt with for decades. Easy to work with. Great prices and I have shopped around in my 40 years since driving."